Social Planner - In-App Notification Banner for Disconnected Accounts

Modified on Fri, 6 Jun at 9:49 AM

What’s New: In-App Notification Banner for Account Disconnections
We’re excited to introduce a new enhancement in Social Planner — In-App Notification Banners are now live!
This update ensures users are promptly informed when one or more of their connected social media accounts become disconnected, allowing them to take quick action and avoid any disruption in scheduled content.
Key Highlights
  1. Real-Time Visibility - Users will now see clear notification banners directly inside Social Planner/ Launchpad /Dashboard when any connected social account loses its authentication.
  2. Multi-Channel Alert System - Notifications are sent via both email and in-app banners, ensuring high visibility and fast recovery.
  3. Platform-Specific Messaging = Tailored messages are shown based on the disconnected account type, for a clear and user-friendly experience:
image
Screenshot 2025-05-30 at 7
Screenshot 2025-05-30 at 7
Facebook:
The connection for the following Social Planner Facebook page(s) has expired: ${accountNames}.
Instagram:
The connection for the following Social Planner Instagram account(s) has expired: ${accountNames}.
Google Business Profile:
The connection for the following Social Planner GMB location(s) has expired: ${accountNames}.
LinkedIn:
The connection for the following Social Planner LinkedIn ${type || 'account'}(s) has expired: ${accountNames}.
TikTok:
The connection for the following Social Planner TikTok account(s) has expired: ${accountNames}.
Pinterest:
The connection for the following Social Planner Pinterest account(s) has expired: ${accountNames}.
YouTube:
The connection for the following Social Planner YouTube channel(s) has expired: ${accountNames}.
Why It Matters
This feature significantly improves account health monitoring and user experience by preventing missed posts due to expired connections. Users can now reconnect accounts quickly and continue managing their social schedules without interruptions.

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