Email Verification for A2P Brand Registration

Modified on Tue, 8 Jul at 7:05 AM

We’ve rolled out a new email verification step in the A2P brand registration process to strengthen platform security and ensure Brand ownership.
What’s New:
When registering an A2P brand, users are now prompted to verify their email address by entering a 6-digit OTP (One-Time Password) sent to their inbox.
  • Seamless modal-based verification flow
  • 6-digit OTP sent to the entered email
  • Resend option available after 60 seconds
  • Max 3 verification attempts and 2 resends
  • Automatic progression upon successful verification
Updated User Journey:
  • User fills in A2P brand registration form
  • Enters a valid email and clicks “Continue”
  • Sees modal: “Verify your Email Address”
  • Receives and enters 6-digit OTP
  • Correct OTP → proceeds to next step
  • Incorrect OTP → error message shown
  • Option to Resend OTP becomes available after 60s
Why It Matters
:
This new step strengthens the integrity of brand registrations and helps protect the platform from misuse—without disrupting the experience for legitimate users.
New Verification Experience:
Screenshot 2025-07-04 at 3


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article